Gaming should be a source of fun, not stress. At AS99, we believe every player should know their limits and play accordingly. Responsible gaming is at the heart of our commitment.
Responsible Gaming This refers to a mindset where you treat gaming as entertainment and never let it become a compulsion. AS99- We want every member to enjoy their gaming experience — but always within healthy limits.
There are no guaranteed wins in online casino or slots games. Every outcome is entirely random (powered by a Random Number Generator ). Chasing losses by placing more bets is the biggest mistake you can make. Breaking free from that "chasing losses" mindset is the first step toward responsible gaming.
AS99- Responsible gaming means setting your budget in advance, sticking to time limits, and keeping losses within what you can afford. Gaming should never take priority over your family, work, or health.
Keep in mind: Only play on AS99 with money you can afford to lose — money that won't affect your daily life if it's gone. Never borrow money or dip into your savings to fund gaming.
Gaming itself isn't the problem — uncontrolled gaming is. Check the list below to see where your habits stand.
Ask yourself the questions below. If you answer "yes" to more than one, it may be time to use our responsible gaming tools or speak with a professional.
1 Do you keep playing to try to win back money you've lost?
2 Is gaming damaging your relationships with family or friends?
3 Are you skipping work, study, or sleep to play?
4 Have you ever borrowed money or used your savings to cover gaming costs?
5 Have you lied to or hidden your gaming from family?
6 Have you tried to stop gaming but couldn't?
If you answered "Yes" to 3 or more questions, please reach out to our support team or activate self-exclusion on your account.
AS99 The platform offers several effective tools to keep you protected — all fully within your control.
Set your own daily, weekly, or monthly maximum deposit limit.
Set a session time limit before you play — your account will automatically pause when the time is up.
Your account will automatically pause gaming if you reach a set loss amount.
Take a voluntary break from gaming for 1 to 30 days — logging in is not possible during this period.
Deactivate your account for 3 months up to 5 years for a long-term break.
Periodic popup notifications will remind you to take a break at set intervals.
All these tools are completely free to activate and take effect immediately. You can set any limit you need directly from your account settings.
AS99 Registration and gaming are strictly prohibited for anyone under 18. Age is verified at registration, and submitting a valid ID during the KYC process is mandatory.
If there are children or teenagers in your household, we strongly recommend taking the following steps:
If in doubt: If you suspect a minor has accessed your account, contact us immediately at [email protected]. We will investigate and take the necessary action.
Overcoming gaming addiction is hard — but it's not impossible. AS99- Our support team is always here for you. Follow the steps below.
The first and most important step is recognizing on your own that gaming is having a negative impact on your life. That takes courage, not weakness.
Log in to your AS99 account and enable a cooling-off period or self-exclusion from your settings. It takes effect immediately.
Email us at [email protected] or reach out via live chat. Our trained team will assist you with complete confidentiality.
Talk to a trusted family member or mental health professional. Seek help rather than trying to cope alone.
Our responsible gaming team is available 24/7. All assistance is handled with complete confidentiality.
Live ChatWe're more than a gaming platform — we're committed to building a responsible community.
At AS99, your mental and financial wellbeing comes before any business goal. When a player is in difficulty, we step in to help.
Deposit limits, session timers, loss limits — all tools are easily accessible in your account. Take control of your own gaming experience.
Seeking help or activating self-exclusion is completely confidential. Your information is never shared with any third party.
RTP (Return to Player) data is published for every game. We believe players have the right to make informed decisions.
Our customer support team is specially trained in responsible gaming. They help without judgment — only understanding.
Our responsible gaming policy is regularly updated to meet international standards and ensure the highest level of player protection.
Join AS99 and start your journey on Bangladesh's safest and most responsible gaming platform. We're with you every step of the way.